Help

Find quick answers about accounts, publications, distribution countries, payments, the shop and safety.

Create and Secure an Account

Sign up with a valid email, choose your language and confirm the code received by email.

If the code is delayed, check spam and use resend. Choose a strong password.

Sign In and Password

Use Forgot Password to receive a code, verify it and set a new password.

Never share your codes or password with anyone.

Professional Profile

Add a photo, your name and a clear description of your activity.

Your profile helps other users understand who published an ADJO.

Publish an ADJO

Add a title, category, description and, when needed, a photo, video, location and business contact details.

Choose distribution countries or groups. Duration becomes available when an audience exists.

Review and Payment

The publication is submitted for review first. If rejected, read the note, correct it and submit again.

After approval, complete the offered payment. The ADJO goes live when the server receives reliable provider confirmation.

Duration, Renewal and Boost

My ADJOS displays status, expiration and the scheduled deletion date.

Renew before deletion. A boost temporarily repositions the ADJO for the chosen duration without guaranteeing commercial results.

Search, Country and Distance

Home displays ADJOS for the selected country by default. Search can display another country.

Enable location to display distance. An inaccurate location may show Unavailable.

Shop and Downloads

Add products to the cart or buy them individually when payment is available.

After confirmation, purchases appear in My Downloads according to their access period and format.

Notifications

Approvals, rejections, activation, expiration, scheduled deletion and other important events appear in notifications.

Allow browser or App notifications when prompted.

Settings and Email Change

You can change language, password and email. Email changes require a code on the old address and then the new one.

Use Update site/App when your browser keeps an older version.

Safety and Reporting

Report a misleading, illegal or dangerous publication from its Report button.

For a bug, transaction, account or other difficulty, use Report a Problem and attach a useful image or PDF.

Account Deletion

Permanent account deletion is available in Settings and cannot be undone.

Did not find the answer?

Send your request to the Adjowato team with as much detail as possible.

Contact the Team